Contact & Support

We're here to help. Reach out to us for any questions, feedback, or support needs.

General Inquiries

For general questions and feedback

team@evercrypted.com

How Can We Help?

Technical Support

Having trouble with the app? Need help with setup or features?

Get Technical Help →

Report a Bug

Found something that isn't working correctly? Let us know!

Report a Bug →

Feature Requests

Have an idea for a new feature? We'd love to hear it!

Suggest a Feature →

Security & Privacy

Questions about your data, security concerns, or privacy inquiries.

Contact Security Team →

Frequently Asked Questions

How do I recover my account?

You can recover your password by clicking "Forgot Password" on the login screen. Enter your registered email address and you'll receive instructions to reset your password. If you're still having trouble, please contact us for additional assistance.

How long does it take to get a response?

We aim to respond to all inquiries within 24-48 hours during business days. For urgent security matters, we prioritize faster response times.

Can I request my data?

Yes! Under GDPR and other privacy regulations, you have the right to request your data. Contact us with your request and we'll process it promptly.

How do I cancel my subscription?

You can manage your subscription directly through your Apple ID settings. Go to Settings → [Your Name] → Subscriptions on your iOS device to manage or cancel your Evercrypted subscription.

Our support team typically responds within 24-48 hours. For urgent security issues, please include "URGENT" in your subject line.

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